Privacy Policy

Privacy Policy for Amrutsparsh

Last Updated: 28th  February 2026

Introduction

At Amrutsparsh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account on our website
  • Place an order for our products
  • Subscribe to our newsletter
  • Contact our customer support
  • Leave product reviews

This information may include:

  • Contact Details: Name, email address, phone number
  • Billing & Shipping Information: Address, postal code, city, state
  • Payment Information: Credit/debit card details (processed securely through our payment partners)
  • Account Information: Username, password, order history
  • Communication Data: Messages, feedback, and support inquiries

1.2 Information We Collect Automatically

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Cookies and Tracking Technologies: For site functionality and analytics

1.3 Information from Third Parties

We may receive information from:

  • Payment processors for transaction verification
  • Shipping partners for delivery updates
  • Social media platforms if you interact with our content
  1. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing & Customer Service

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Handle returns, exchanges, and refunds
  • Provide customer support

2.2 Communication

  • Send important updates about your orders
  • Respond to your inquiries and feedback
  • Send promotional emails (only with your consent)
  • Notify you about new products and offers

2.3 Website Improvement

  • Analyze website usage and performance
  • Improve user experience and site functionality
  • Conduct research and analytics

2.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Prevent fraud and unauthorized activities
  • Protect our rights and interests
  1. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party companies that help us operate our business:

  • Payment Processors: To process transactions securely
  • Shipping Companies: To deliver your orders
  • Email Service Providers: To send communications
  • Web Hosting: To maintain our website
  • Analytics Services: To understand website usage

3.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal obligations
  • Respond to government requests
  • Protect our rights and property
  • Prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  1. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Sensitive data is encrypted during transmission
  • Secure Servers: Your information is stored on secure servers
  • Access Controls: Limited access to authorized personnel only
  • Regular Updates: Security measures are regularly reviewed and updated

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

  • Access your personal information in your account
  • Update or correct inaccurate information
  • Request a copy of your data

6.2 Marketing Communications

  • Unsubscribe from promotional emails at any time
  • Opt out of marketing communications via account settings

6.3 Data Deletion

  • Request deletion of your personal information
  • Close your account (subject to legal retention requirements)

6.4 Data Portability

  • Request a copy of your data in a portable format

To exercise these rights, please contact us at support@amrutsparsh.com

  1. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When no longer needed, we securely delete or anonymize your information.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our products and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

  1. International Users

If you are located outside India, please note that your information may be transferred to and processed in India, where our servers are located and our business operates.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date at the top of this policy

    1. Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    Amrutsparsh
    Email: support@amrutsparsh.com
    Website: www.amrutsparsh.com

    For specific privacy-related inquiries, please use the subject line “Privacy Policy Inquiry” in your email.

    1. Herbal Products Disclaimer

    Please note that our herbal hair care products are made with natural ingredients. While we follow strict quality standards:

    • Individual results may vary
    • Our products are not intended to diagnose, treat, cure, or prevent any medical condition
    • If you have allergies or sensitivities, please review ingredient lists carefully
    • Consult a healthcare professional if you have specific hair or scalp concerns

    By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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